Is Your Hospitality Back Office Built to Scale? | Evention

Margins are tightening. Payment systems are multiplying. Regulatory expectations are rising. Yet many hospitality finance teams still manage reconciliation with spreadsheets and stitched-together processes that can’t keep pace.

If your reconciliation relies on spreadsheets, emails, and last-minute workarounds, you’re exposed. Manual methods not only waste time, they introduce costly compliance risks and make daily closes harder to trust.

While guest-facing systems have modernized, too many back offices are left behind. And in today’s financial climate, outdated isn’t just inefficient, it’s dangerous.

So, how are top operators scaling their back office while staying compliant and audit-ready?

Evention’s 2025 Insights Report reveals what high-performing hotel finance teams are doing differently, and why automation is no longer optional.

What High-Performing Hospitality Teams Are Doing Differently

Modern hotel finance teams aren’t working more hours, they’re working smarter. The ones scaling successfully share a few things in common:

• They’ve automated reconciliation to eliminate manual bottlenecks
• They’ve implemented controls to flag and resolve exceptions in real time
• They’ve built processes that are standardized, auditable, and integrated across systems

Inside the report, you’ll learn what separates teams that are closing confidently from those still catching up, plus the KPIs you should be tracking to stay ahead.

Where Manual Reconciliation Fails

Most finance teams know manual reconciliation is slow. But few realize just how risky it’s become.

The 2025 Insights Report surfaces three critical weak points that are quietly exposing operations to compliance risk and margin loss. We won’t spoil them all here, but we will say this:

If you’re still manually tracking exceptions, reconciling across unconnected systems, or prepping for audits by pulling logs from different tools, you’re burning time and increasing your chance of an audit failure.

Hospitality Examples That Prove It’s Possible

This isn’t theory, it’s real transformation in motion.

• La Quinta Resort & Club reduced reconciliation time by 92%, cut payroll entry time by 66%, and achieved a 95% reduction in financial risk.
• Hyatt Regency Merida brought reconciliation down from 3 hours a day to just 15 minutes.
• Fairmont integrated reconciliation directly into the GL, replacing spreadsheets with automated, audit-ready reporting.

These aren’t one-off wins. They’re the result of scalable finance operations built for control, speed, and audit confidence.

The full report reveals how they did it, and how your team can apply the same strategies.

Ready or Not, Audit Season Is Coming

If your team is still managing reconciliation manually, now’s the time to re-evaluate. Don’t wait for an audit to expose the cracks.

Download the 2025 Insights Report to benchmark your current processes, discover what the top finance teams are doing differently, and see what’s possible when you replace spreadsheets with smart, scalable systems.

Get The Insights Report